For you who are a meeting participant in Prepare
Frequently asked questions
- Meeting participant - get started
- How do I create my user?
- Forgot your password? - This is how to change it
- How do I change my personal e-mail and mobile number?
- How do I switch between my organizations?
- Why do I not receive an SMS code?
- Why do I not receive emails?
- Why can I no longer see my note, comment, or highlight?
- How do I change region on web?
- How do I change region in the App?
- How do I download the content of my meetings?
- How do I customise my mail notifications?
- What happens to notes, shared comments and highlights when re-publishing a meeting?
- How to request your statement of assurance from FirstAgenda
- What do I do if my invitation doesn't work?
- How do I get in touch with my administrator?
Login
- How do I log into FirstAgenda Prepare?
- What if I have forgotten my username?
- Passwords - What are the rules?
- Why do I not receive my invitation email?
- How do I change my password?
- What is two-factor login?
- How do I activate two-factor login for my user?
- What do I do with an expired password?
- Why is the link from the "Expired password" mail expired?
- What should I do if my user is blocked?
- How do I enable Touch/Face ID for login?
AD-Login
- How do I log in with AD-login?
- I have an AD-login and can't log in to external organisations
- I can't log in with my AD-login
- Can I use my AD-mail as username in a different organisation?
- How do I create a username and password when I use AD login?
- Can I access multiple AD organizations with the same login?
- Can I use Touch ID on iPad when logging in with AD login?
- What do I do if I no longer need to use AD login but need to use FirstAgenda login instead?
- I have two different FA logins for two different AD organizations - how do I merge them into one FA account?
Share comments
- How do I share a comment?
- How do I add/remove team members from an ongoing conversation?
- How do I know, if someone has shared a comment with me?
- Can I share comments in "Other teams"?
- Can I share my comments in group conversations?
- Can I rename my group conversations?
- Can I delete shared comments?
- What does the 'Send comment with high priority' function mean?
iPad
- How do I download the content of my meetings in the app?
- How do I check the APP version number?
- How do I get FirstAgenda Prepare on my iPad?
- How do I set the language?
- How do I set timeout on my iPad?
- How do I enable Touch/Face ID for login?
- How do I log out?
- How do I update the App?
- No iPad - What do I do?
- Can I change my profile picture on the app?
- How to delete the FirstAgenda app
- How do I reinstall FirstAgenda Prepare on my iPad?
Navigation
- How do I download the content of my meetings?
- Which browser do I use?
- Where is my agenda?
- Where do I find "Other material"?
- How do I edit my user profile?
- How do I flip through appendices?
- Can I see appendices in full screen?
- How do I find committees and meetings?
- How do I add a bookmark?
- How do I view external bookmarks?
- Why can I not see my team?
- Can I search in FirstAgenda Prepare?
- Can I click at links in case presentations and appendices?
- Using FirstAgenda Prepare with visual impairment
- Where is the print button?
- How to switch between a Prepare organization located on Amazon and an organization located on Binero