I have two different FA logins for two different AD organizations - how do I merge them into one FA account?

If you have two FirstAgenda logins for two separate AD organizations (A and B), and you would like to merge them into one account, you can do the following:

  • Ask your administrator to delete the most recently created account (B) 
     
  • Then, ask your administrator to resend an invitation to the AD organization (B). When you confirm the invitation, you can either be logged in beforehand or not logged in:
     
  1. If you are logged in:
     
    1. Click on Accept in the invitation email 
       
    2. You will now be redirected directly to the new AD organization's (B) login page 
       
    3. Log in with your AD login for AD organization B 
       
    4. You will now see a welcome greeting for AD organization B, and be redirected to AD organization B in Prepare
       
    5. If you want to switch to AD organization A, you can select it from the dropdown at the top of the page
       
      1. Here you will need to log in to AD organization A with the corresponding login
         
  2. If you are not logged in:
     
    1. Click on Accept in the invitation email 
       
    2. Enter your AD email (A) in the username field. The password field disappears, and you click on Log in 
       
    3. You will be redirected to the AD organization's (A) login page and need to log in 
       
    4. Once you are logged in, you will be redirected to AD organization B’s login page
       
    5. After that, the login flow is as described above (from 1.3)
       
      1. Log in with your AD login for AD organization B 
         
      2. You will now see a welcome greeting for AD organization B, and be redirected to AD organization B in Prepare

You have now merged the two logins into one account.

 

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