How can we help?

How do I change my 4-digit offline passcode?

You can only change your 4-digit offline code if the app is online and the iPad is not in flight mode.

How to change your 4-digit offline passcode:

  • Log into the Prepare app
  • Go into the frontpage of a meeting
  • Press the "Download" button in the bottom right corner 
  • Click "Change offline passcode"

  • Enter your new offline passcode. It will be saved automatically when you are finished entering

Note: If you have set your Prepare app to offline mode (within the app) and you log out and then forgets your 4-digit offline code, you have to reinstall the app for changing your offline-code. You can find instructions for reinstalling the app here. After you reinstall your app, you can log in with your Prepare login and then change your 4-digit offline code. If you set the iPad itself in flight mode and you have forgotten your offline code, then turn flight mode off and follow the instructions above.

Hvor godt besvarede denne artikel dit spørgsmål?

Hvordan kan vi gøre det bedre?