I have forgotten my password: What do I do?

If you have forgotten your password for FirstAgenda Prepare, you can use the Forgotten password function, which you find at the bottom of the login box - both in the app and on web.firstagenda.com.

How to change your password

1. Click on “Forgot your password?” at the bottom of the login page
 

Click on 'Forgot your password?'

 

2. Enter your email or username and click on Continue
 

Enter your e-mail or user name

 

3. Check your email inbox and click on the link in the email
 

Check your mail inbox

 

4. Now enter your SMS code that you just received 
 

Enter the SMS code, you just reseived

 

5. Enter your new chosen password in the box. Click on Create password

Your password has now been changed. Log in with the new password

 

Criteria for a new password:

  • At least 16 characters 
  • At least one uppercase letter 
  • At least one lowercase letter 
  • At least one digit
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