We have announced on multiple occasions that Touch ID and Face ID are now functional, but we have learned that there are still several of you users who are experiencing issues with being fully logged out and then having to enter your username+password again and enable Touch ID and Face ID.
- To use Touch ID and Face ID, your iPadOS (the operating system on the iPad) must be updated to the latest version (16.5), and the FirstAgenda app must also be updated to version 8.05.
How does Touch ID and Face ID work?
- Touch ID and Face ID work in such a way that you can log in using Touch ID and Face ID when you have been logged out of the app due to a timeout (set by the organization) or if the app is closed by swiping.
- Username + password are required if you have used the log out button in the app or if 24 hours have passed - as the system has a 24-hour timeout.
We are currently testing a solution that extends the system's timeout, allowing users to use Touch ID and Face ID for a longer period than 24 hours.