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Frequently asked questions
Agenda producer in Prepare - Getting started!
Can I remove users from a sensitive case?
Download a list of users
Download extracts of user rights and other logs
How do I create users?
How do I delete a user?
How do I edit a user profile?
How to add users in multiple organisations
How to make a user Administrator
What can I change in a user profile?
What does the user role "Reviewer" mean?
What is an "extra member"?
Meetings and agendas
Can I change the layout of case presentations?
Can I sort my agenda items and appendices?
Can I sort my agendas?
Can I split my agenda items into categories?
Can several people work on the same agenda at the same time?
How do I attach appendices to an agenda item?
How do I create a new meeting?
How do I create an agenda item?
How do I delete an agenda?
How do I make changes in a released agenda?
How do I release an agenda?
Meeting template – how do I make a copy of a previous meeting?
Text editor - how does it work?
The order of items - can I change it?
When is an agenda ready to be released?
Which file formats do Prepare support?
Why has an error occurred in one or more files?
What are groups?
Can I re-release an agenda with approvals?
How can a “secondary approver” approve meeting minutes?
How do I activate approval for an agenda item?
How do I activate approval in a team?
How do I download the approval report?
How do I give a user the permission to approve?
How do I reset a user’s former approval?
How do I send a reminder of a missing approval?
What is approval?
What is the difference between primary and secondary approver?
Why can’t I see a meeting participant in “Approval Status”?
Minutes / decisions
Alternative ways to create meeting minutes
Can I get a peer review of my decision before finale release?
Can I re-release an agenda with decisions on?
Download decisions as a compiled minutes document
How do I delete a decision?
How do I make a decision/minute?
How do I make changes in a decision?
Can I change the name of a team?
Can I close a team?
How do I upload to Extra material?
How to add users to a team
What is a historical team?
What is Extra material?
Why can't I see my new team?
How do I delete cache and cookies in my browser?
Instructions and guidelines - where do I find them?
What can an Agenda Producer do?
Which browsers do Prepare support?
How can I make meetings available in the new meeting platform?