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Frequently asked questions
Forgot your password? - How to change it
How do I change my personal email and mobile number?
How do I switch betweens my organizations?
How to create a user in FirstAgenda
I can no longer see my note, comment, or highlight?
Meeting Participant - Getting started
Why do I not receive an SMS?
Why do I not receive emails?
How do I view external bookmarks in the app?
How do I view external bookmarks in the browser?
How do I vote for an agenda item?
Meetings and agendas
Can I change the layout of case presentations?
When is an agenda ready to be released?
How do I change my password?
Passwords - what are the rules?
What do I do if my user is blocked?
What do I do with an expired password?
What if I have forgotten my username?
What is two-factor login?
Why do not I receive my invitation email?
Why is the link from the "forgot password" email expired?
Can I change my profile picture in the app?
How do I check the app version number?
How do I enable Touch ID for login?
How do I get FirstAgenda on my iPad?
How do I log out?
How do I set the language?
How do I set timeout?
How do I update the app?
How to delete the FirstAgenda app?
How to reinstall FirstAgenda on iPad
No iPad - what do I do?
Can I delete shared comments?
Can I rename my group conversations?
Can I share comments in "Other teams"?
Can I share my comments in group conversations?
How do I add/remove team members from an ongoing conversation?
How do I know if someone has shared a comment with me?
How do I share a comment?
What are groups?
Can I edit a note?
Can I share a note?
How do I create a note?
How do I delete a note?
Markings and highlights
How do I delete highlights?
How do I get an overview of my highlights, notes, and shared comments?
How do I highlight?
Can I use my AD-mail as username in a different organisation?
How do I log in with AD-login?
I can't log in with my AD-login
I have an AD-login and can't log in to external organisations
Why can't I use touch ID on my iPad when I log in with AD-login?
How do I approve meeting minutes?
When is my approval of a meeting minute final?
Why do I have to approve again?
Can I search in FirstAgenda?
Can I see appendices in full screen?
How do I add a bookmark?
How do I edit my user profile?
How do I find teams and meetings?
How do I flip through appendices?
Links in main documents and appendices
Where do I customize my mail notifications?
Where do I find Extra material?
Where is my agenda?
Where is the print button?
Which browser am I using?
Why can I not see my team?
Can I delete an offline meeting?
Can I make notes and highlights when I am offline?
Can I read meetings while I am offline?
How do I change my 4-digit offline passcode?
Offline - is it safe?
What does offline passcode mean?
Where is the download button?
Why does the download button turn orange again?