How can we help?

How do I change my personal email and mobile number?

It's important that you always keep your user settings updated and have registered a correct personal email and a correct mobile number. Should you ever forget your password, it's the personal email and your mobile number you need to change your password to a new one.

How to change your personal e-mail and mobile number

  • Log in to the web version of Prepare
  • Click your name at the top right corner of the page and select "Settings"

  • In the email fields Email (Personal) and the Mobile Phone, enter your new email address and your new mobile number. Your changes are automatically saved.

Hvor godt besvarede denne artikel dit spørgsmål?

Hvordan kan vi gøre det bedre?